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If you open a GitHub Issue, here is our policy: 1. It must be a bug/performance issue or a feature request or a build issue or a documentation issue (for small doc fixes please send a PR instead). 2. Make sure the Issue Template is filled out. 3. The issue should be related to the repo it is created in.
Here's why we have this policy: We want to focus on the work that benefits the whole community, e.g., fixing bugs and adding features. Individual support should be seeked on StackOverflow or other non-GitHub channels. It helps us to address bugs and feature requests in a timely manner.