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Remove FAQ reference and reword SUPPORT.rst a bit

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Reuben Morais 2020-04-28 11:55:20 +02:00
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SUPPORT.rst
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@ -3,11 +3,8 @@ Contact/Getting Help
There are several ways to contact us or to get help:
#. `FAQ <https://github.com/mozilla/DeepSpeech/wiki#frequently-asked-questions>`_ - We have a list of common questions, and their answers, in our `FAQ <https://github.com/mozilla/DeepSpeech/wiki#frequently-asked-questions>`_. When just getting started, it's best to first check the `FAQ <https://github.com/mozilla/DeepSpeech/wiki#frequently-asked-questions>`_ to see if your question is addressed.
#. `Discourse Forums <https://discourse.mozilla.org/c/deep-speech>`_ - If your question is not addressed in the `FAQ <https://github.com/mozilla/DeepSpeech/wiki#frequently-asked-questions>`_\ , the `Discourse Forums <https://discourse.mozilla.org/c/deep-speech>`_ is the next place to look. They contain conversations on `General Topics <https://discourse.mozilla.org/t/general-topics/21075>`_\ , `Using Deep Speech <https://discourse.mozilla.org/t/using-deep-speech/21076/4>`_\ , and `Deep Speech Development <https://discourse.mozilla.org/t/deep-speech-development/21077>`_.
#. `Discourse Forums <https://discourse.mozilla.org/c/deep-speech>`_ - The `Deep Speech category on Discourse <https://discourse.mozilla.org/c/deep-speech>`_ is the first place to look. Search for keywords related to your question or problem to see if someone else has run into it already. If you can't find anything relevant there, search on our `issue tracker <https://github.com/mozilla/deepspeech/issues>`_ to see if there is an existing issue about your problem.
#. `Matrix chat <https://chat.mozilla.org/#/room/#machinelearning:mozilla.org>`_ - If your question is not addressed by either the `FAQ <https://github.com/mozilla/DeepSpeech/wiki#frequently-asked-questions>`_ or `Discourse Forums <https://discourse.mozilla.org/c/deep-speech>`_\ , you can contact us on the ``#machinelearning`` channel on `Mozilla Matrix <https://chat.mozilla.org/#/room/#machinelearning:mozilla.org>`_\ ; people there can try to answer/help
#. `Issues <https://github.com/mozilla/deepspeech/issues>`_ - Finally, if all else fails, you can open an issue in our repo.
#. `Create a new issue <https://github.com/mozilla/deepspeech/issues>`_ - Finally, if you have a bug report or a feature request that isn't already covered by an existing issue, please open an issue in our repo and fill the appropriate information on your hardware and software setup.