Update issue template (thanks jart@) and add env collection script. (#9140)

* Update issue template (thanks jart@) and add env collection script.

* Improve shell script and issue template more (address review)

- Make shell script for stringent by using -u
- Use uppercase GIT_VERSION instead of __git_version__.
- Add OS platform to required information

ISSUE_TEMPLATE.md

@@ -1,14 +1,32 @@
-NOTE: Issues that are not bugs or feature requests will be closed. Please ask usage questions on StackOverflow.
+Please go to Stack Overflow for help and support. http://stackoverflow.com/questions/tagged/tensorflow
+If you open a GitHub issue, here is our policy:
 
-### You must complete this information or else your issue will be closed
+1. It must be a bug or feature request.
+2. The form below must be filled out.
+
+**Here's why we have that policy**: TensorFlow developers respond to issues. We want to focus on work that benefits the whole community, e.g. fixing bugs and adding features. Support only helps individuals. GitHub also notifies thousands of people when issues are filed. We want them to see you communicating an interesting problem, rather than being redirected to Stack Overflow.
+
+------------------------
+
+Describe the problem clearly here. Be sure to convey here why it's a bug in TensorFlow or a feature request.
+
+### System Information
 - *Have I written custom code (as opposed to using a stock example script provided in TensorFlow)?*:
+- *OS Platform and Distribution (i.e. Linux Ubuntu 16.0)*:
 - *TensorFlow installed from (source or binary)?*:
-- *TensorFlow version*:
+- *TensorFlow version* (use command below):
 - *Bazel version (if compiling from source)*:
 - *CUDA/cuDNN version*:
 - *GPU Model and Memory*:
 - *Exact command to reproduce*:
 
+You can collect some of this information using our environment capture script https://github.com/tensorflow/tensorflow/blob/master/tools/
+You can collect the TensorFlow version with
+```sh
+python -c "import tensorflow as tf; print (tf.GIT_VERSION, tf.VERSION)"
+```
+
+
 ### Describe the problem clearly
 
 ### Source Code / Logs

tools/tf_env_collect.sh

@@ -0,0 +1,94 @@
+#!/usr/bin/env bash
+
+set -u  # Check for undefined variables
+
+echo "Collecting system information..."
+
+OUTPUT_FILE=tf_env.txt
+
+echo >> $OUTPUT_FILE
+echo "== cat /etc/issue ===============================================" >> $OUTPUT_FILE
+uname -a >> $OUTPUT_FILE
+uname=`uname -s`
+if [ "$(uname)" == "Darwin" ]; then
+  echo Mac OS X `sw_vers -productVersion` >> $OUTPUT_FILE
+elif [ "$(uname)" == "Linux" ]; then
+  cat /etc/*release | grep VERSION >> $OUTPUT_FILE
+fi
+
+
+echo >> $OUTPUT_FILE
+echo '== are we in docker =============================================' >> $OUTPUT_FILE
+num=`cat /proc/1/cgroup | grep docker | wc -l`;
+if [ $num -ge 1 ]; then
+  echo "Yes" >> $OUTPUT_FILE
+else
+  echo "No" >> $OUTPUT_FILE
+fi
+
+echo >> $OUTPUT_FILE
+echo '== compiler =====================================================' >> $OUTPUT_FILE
+c++ --version &>> $OUTPUT_FILE
+
+echo >> $OUTPUT_FILE
+echo '== uname -a =====================================================' >> $OUTPUT_FILE
+uname -a >> $OUTPUT_FILE
+
+echo >> $OUTPUT_FILE
+echo '== check pips ===================================================' >> $OUTPUT_FILE
+pip list 2>&1 | grep "proto\|numpy\|tensorflow" &>> $OUTPUT_FILE
+
+
+echo >> $OUTPUT_FILE
+echo '== check for virtualenv =========================================' >> $OUTPUT_FILE
+python -c "import sys;print(hasattr(sys, \"real_prefix\"))" >> $OUTPUT_FILE
+
+echo >> $OUTPUT_FILE
+echo '== tensorflow import ============================================' >> $OUTPUT_FILE
+cat <<EOF > /tmp/check_tf.py
+import tensorflow as tf;
+print("tf.VERSION = %s" % tf.VERSION)
+print("tf.GIT_VERSION = %s" % tf.GIT_VERSION)
+print("tf.COMPILER_VERSION = %s" % tf.GIT_VERSION)
+with tf.Session() as sess:
+  print("Sanity check: %r" % sess.run(tf.constant([1,2,3])[:1]))
+EOF
+python /tmp/check_tf.py &>> ${OUTPUT_FILE}
+
+DEBUG_LD=libs python -c "import tensorflow"  2>>${OUTPUT_FILE} > /tmp/loadedlibs
+grep libcudnn.so /tmp/loadedlibs >> $OUTPUT_FILE
+
+echo >> $OUTPUT_FILE
+echo '== env ==========================================================' >> $OUTPUT_FILE
+if [ -z ${LD_LIBRARY_PATH+x} ]; then
+  echo "LD_LIBRARY_PATH is unset" >> $OUTPUT_FILE;
+else
+  echo LD_LIBRARY_PATH ${LD_LIBRARY_PATH}  >> $OUTPUT_FILE;
+fi
+if [ -z ${DYLD_LIBRARY_PATH+x} ]; then
+  echo "DYLD_LIBRARY_PATH is unset" >> $OUTPUT_FILE;
+else
+  echo DYLD_LIBRARY_PATH ${DYLD_LIBRARY_PATH}  >> $OUTPUT_FILE;
+fi
+
+
+echo >> $OUTPUT_FILE >> $OUTPUT_FILE
+echo '== nvidia-smi ===================================================' >> $OUTPUT_FILE
+nvidia-smi &>> $OUTPUT_FILE
+
+echo >> $OUTPUT_FILE
+
+echo '== cuda libs  ===================================================' >> $OUTPUT_FILE
+find /usr/local -type f -name 'libcudart*'  2>/dev/null | grep cuda |  grep -v "\\.cache" >> ${OUTPUT_FILE}
+find /usr/local -type f -name 'libudnn*'  2>/dev/null | grep cuda |  grep -v "\\.cache" >> ${OUTPUT_FILE}
+
+# Remove any words with google.
+mv $OUTPUT_FILE old-$OUTPUT_FILE
+grep -v -i google old-${OUTPUT_FILE} > $OUTPUT_FILE
+
+echo "Wrote environment to ${OUTPUT_FILE}. You can review the contents of that file."
+echo "and use it to populate the fields in the github issue template."
+echo
+echo "cat ${OUTPUT_FILE}"
+echo
+